Agreement

Thank you for dropping by.  Please take a moment of your time to read these terms and conditions which have been created for your convenience and to assure that you have a wonderful vacation!  Destination Vacations LLC requires that all persons or entities visiting this site agree to the following terms and conditions.  By accessing and making reservations on this site, you are confirming your agreement and acceptance of these terms and conditions. Each resort we represent may have specific terms and conditions that apply to that resort. These specific terms and conditions will be presented during the booking process for the specific resort you are booking and you will be required to agree to those terms and conditions during the booking process. 

Payment

Full payment is required at time of booking/reservation request.  Your credit card will be charged when you complete your reservation request.  A confirmation for your stay will be emailed to you once we've confirmed availability with the resort.

Your credit card payment will be immediately refunded in the event we cannot confirm availability for your reservation request.  Due to our deep discounted rates confirmed reservations are non-refundable.  Any incidental charges will be assessed directly to you by the hotel upon check-out.  Examples: Phone Calls, Room Service, WiFi, daily gratuity fee, etc.

Making Changes to Your Reservation

Any changes to your reservation may result in hotel fees up to the full cost of your stay.  No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given.  Cancellations are non-refundable.  Any changes to your reservation will incur a $200 Service Fee.

We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate within 6 months of your initial reservation.

Any modification or modification fee is subject to the sole discretion of Destination Vacations and may incur change fees of up to $500.  Cancellations or changes made after check-in are always subject to a 100% charge.

Trip Insurance

To protect yourself from unexpected trip interruptions, we highly recommend trip insurance.  Although we don't offer insurance directly you can get quotes and purchase trip insurance by visiting https://destinationcabo.rentalguardian.com/. They offer both "Standard Terms" trip insurance and "Cancel For Any Reason" (CFAR) insurance trip insurance.

Cancellations

Cancellations are specific to each resort property and will be presented to you during the booking process. Our guests are required to agree to the terms and conditions for each specific resort during the booking process. Please do not call the hotel directly to make changes or cancel reservations, as their agents will not be able to change or issue refunds for these specially negotiated rates.  We are not responsible for any modifications you make to your trip without our assistance.

Personal Identity

If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation.  Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.

Changes to the name on a reservation are not permitted after the booking is completed.  Guests must be at least 18 years of age at time of check-in unless accompanied by a parent or guardian.  You must present photo ID at check in.  You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals.

Resolving Problems

If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem.  Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

Just wanted to say thanks for all of your help with the April Cabo trip. We made it back to town late Friday night after one of the best weeks our family has ever had. The property at Villa La Estancia is amazing. The room was a perfect size and the balcony had amazing views. We didn't use the kitchen as much as we should have because we were busy working our way through the list of restaurants you recommended. We made it to Villa Serena, Mi Casa, Salvatore's (for lasagna night), La Panga and our favorite - La Golondrina. We ran out of time to get the vouchers you recommended, but will make sure we do that next time. You were also right about the staff - everyone was very friendly. In fact the only issue we had all week was with a taxi driver who was overcharging for a return trip from the city, but the bell man stepped in and solved the matter immediately. We also had maid service every other day which was a great surprise. We were able to make use of the sister properties almost every day, either for tennis, mini golf, the spa or to check out the other restaurants on site. They were very nice as well, but I would have to say they don't compare to VLE. Lastly, the Suburban service you recommended was awesome. Lucas was our driver. Our flight was about 30 minutes late getting in after some mechanical issues in Phoenix, but he was waiting with our sign outside as promised. The cold water and Dos XX were another pleasant surprise. Lucas served as our personal tour guide on the trip in giving us more tips and some great background on the city. Not sure when we'll be able to get back, but I can't imagine doing Cabo without going through you. We've already recommended your service to our friends and will continue to do so. Just make sure to keep a place ready for us. Thanks again. Dean & Julie

I just wanted to take a minute to let you know how much we enjoyed our recent Cabo vacation. The Villa del Arco was just a fantastic place to get away and enjoy the awesome weather that is Cabo San Lucas. More importantly, I would like to thank you for the professional way in which you handled all of the details of this trip to make it as hassle-free as possible. Having been in the vacation reservation industry for several years, I can appreciate how many details need to be addressed to make a trip and stay a great experience. All of the information and coordination you provided was excellent. I especially appreciated the recommendations of several outstanding restaurants that turned out to be the best finds of the trip. This also applies to the trip my son made to Cabo a few weeks before. He had never been to Cabo and absolutely loved everything about it. For a relatively inexperienced traveler, you made his trip one that he will remember for a lifetime. Again, thank you for doing an outstanding job and providing a service that is second to none. I will certainly be a repeat customer. Sincerely, Wayne Hoover Lexington, KY

Wayne Hoover, Lexington, KY

Hi Bob, Just got back from Cabo last night. The villa was more than we expected and the pools, grounds and restaurants were outstanding. We had a great time with our children and grandchildren. The biggest problem we had was no soap in two of the bathrooms. Of course housekeeping took care of it immediately. Life's problems should be fixed so easily. Fishing was tough but managed to bring home a 50 qt cooler of mahi mahi fillets. Thanks for arranging the transportation. Transpacifico were both punctual and courteous. Best, John

John Giuffre, Montgomery Texas

Dear Bob and Sue, Just wanted to thank you for setting up the timeshare rental for us at Villa del Arco....and in particular for all the wonderful (and very useful) information that you sent us on Cabo. We tried several of the restaurants that you suggested and found them all to be pretty good. I think our favorite was the little place on the beach next to the resort - great breakfast, and also a very useful happy hour (7am to 7pm!!) with the best Margaritas on the beach. The timeshare unit (actually 2 units, 3104A and B I think) was huge, we were very pleased with it. Nice location, right next to the pool at the front, we could almost jump in the pool from our balcony... We did get hassled a little to attend presentations, but we have a fair amount of experience at this (we own a Marriott timeshare in Phuket) so no problems really. All in all, a great trip - our daughter loved it (the trip was for her 21st birthday), the weather was perfect, and the fishing was good!! Thanks again - and we will be sure to recommend you to anyone who is thinking of a timeshare or vacation in Cabo Kind Regards, Laurence and Te

The place was great just the internet was a bit difficult at times but worked it out. The lady that came out to trouble shoot the problem was great and at the end it all worked out. Thanks for the great place we all had a blast.

Pat G., Dana point, CA

Thank you for renting us the condo at Cabo. We had an excellent time. We thought that the kids might miss being home, but come the last day they asked if we could stay longer. They sure do a nice job of keeping things immaculate.... This vacation far exceeded our expectations, and we wanted to thank you for all the information and help in planning this with us.

Steve and Patty Quanz, Ferndale Washington

Dear Bob, All we can say is THANK YOU sooo much for a wonderful vacation in Cabo!!!!! The penthouse was lovely and very comfortable. The couplke that joined us are already talking about coming back with us next year! They has a great time also. We will definitely use you and your company for any further trips to Cabo and anywhere else you are involved with. We also will never use any other ground transportation other than TransPacifico. They are the BEST!!! Thanks again, Linda & Greg L.

Linda L., Carpinteria, CA

Just want to tell you what a spectacular time we had in Cabo! Highlights were fishing -we each caught a 30-40 pound tuna! - with Pocho's charters. (Highly recommend them.) They prepared dinner at Pocho's restaurant that night- sashimi and grilled tuna. Wonderful. We also had dinner at Pedregal- Capella- what an amazing dining setting! We also sailed on the America's cup racing boats one afternoon. Weather was fantastic. The Villa was SOOO nice! Thank you for helping make all this possible. We would definitely consider doing it again! Wendy

Wendy, Portland, OR

Everything was flawless. The car service is excellent, Villa Del Arco was great as always. Can't wait to go back.

Mark S., Cabo

It was a fantastic trip. There ended up being 5 families and 19 people in our party by the end of the trip (10 parents, 9 kids) so it was a lot of fun. We used the all-inclusive extensively (more for breakfast, which was excellent, and lunch/drinks for us during the day) and even though we joined the group for dinner most nights in Cabo the all-inclusive rate you gave us seemed to be a good deal. We would recommend it for families we even attended the Fiesta night which was a lot of fun and included in the package. Our room was great (we've stayed at Villa group twice in Puerto Vallarta), the transportation to/from the airport was perfect, and all in all a very smooth trip. We met many people who had moved from Palmar over to Arco due to the college kids noise all night long so we were glad our party was at the Arco which was much quieter. Going over there seemed like a constant frat party (not something we wanted our teenagers exposed to) and the staff were obviously not happy serving these kids. Thanks for the opportunity to give feedback.

Ian Maguire, Vancouver